{"id":349,"date":"2017-06-21T10:35:02","date_gmt":"2017-06-21T10:35:02","guid":{"rendered":"https:\/\/whmcsmodules.in\/iptv\/?page_id=349"},"modified":"2025-04-16T19:34:55","modified_gmt":"2025-04-16T23:34:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/goeasystreet.com\/newtheme\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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We have assembled every question that we could think you guys may ask us.\u00a0 We realize that watching TV over the internet is a new concept for many people but the technology is finally here to allow for the live transmission of high quality HD streams in real time. Please take a few moments and review the questions and answers that we get asked pretty often.\u00a0 We have a feeling you may have some of the same questions.\u00a0 If you still have questions drop us a support ticket and we will get back to you.<\/span><\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.0.56″][et_pb_row _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text text_orientation=”center” _builder_version=”3.0.56″ text_font_size=”18″ header_font=”|||on|” header_font_size=”35px” header_text_color=”#3f4245″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]<\/p>\n

The Basics<\/h1>\n
\n

[\/et_pb_text][et_pb_toggle title=”Who is EasyStreet Solutions?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

EasyStreet Solutions, Inc is a registered business in Pennsylvania that was founded in 2017 by two friends who saw their own cable bills skyrocketing and needed to find a better and cheaper option.\u00a0 We both agreed that we were paying way to much for what our local cable company was providing us and we only saw our bills going higher and higher and features getting fewer and fewer.\u00a0 Here at EasyStreet Solutions we like to keep it simple and cheap and try not to raise prices unless we absolutely have to. As a matter of fact we just greatly reduced our prices and continue to offer our customers more and more quality streams and greater variety while striving to offer the best support and resources offered by any other internet based TV service provider.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What is Internet TV (IPTV)” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

Internet TV, in simple terms, is video and audio delivered over an Internet connection. It’s also known as Internet protocol television, or IPTV. You can watch Internet TV on a computer screen, a television screen (through a set-top box) or a mobile device like a cell phone or an iPod.<\/p>\n

It’s almost the same as getting television through an antenna or a series of cable wires — the difference is that information is sent over the Internet as data. At the same time, you can find even more variety on Internet TV than cable TV.<\/p>\n

For most of the twentieth century, the only ways to watch television were through over-the-air broadcasts and cable signals. With broadcast TV, an antenna picks up radio waves to transmit pictures and sound to your television set. With cable TV, wires connect to a set-top box or to your TV itself. These wires run from your house to the nearest cable TV station, which acts as one big antenna. Aside from a few options like satellite TV, broadcast and cable were — and still are — the main ways to watch television.<\/p>\n

New technology can change the way we receive news and entertainment, though. Radio challenged newspapers in the early 1900s, and television challenged radio. Now, it looks as though traditional television has its own competitor, but it’s not one that’s easily separated from television. It even has television in its name — it’s what we’re now calling Internet TV.<\/p>\n

Source: How Stuff Works<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text text_orientation=”center” _builder_version=”3.0.56″ text_font_size=”18″ header_font=”|||on|” header_font_size=”35px” header_text_color=”#3f4245″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]<\/p>\n

EasyStreet TV Service<\/h1>\n
\n

[\/et_pb_text][et_pb_toggle title=”What is EasyStreet TV?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

EasyStreet TV is our affordable subsciption internet based live TV service also known as IPTV.\u00a0 It works over the internet using your hight speed internet connection so you need to have a reliable fairly fast internet connection to use the service.\u00a0 We have a collection of streams from all over the world but our primary focus is on providing high quality streams of US, Canada and UK TV content, but we are always adding more streams.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What does EasyStreet TV include?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#f9be03″ closed_toggle_text_color=”#ffffff” _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

Aside from the many US, UK and Canadian TV streams we also have content available from many parts of the world.\u00a0 We also carry all major sporting events from all markets including the MLB, NFL, NBA and NHL.\u00a0 Take a look at our channel list here to see a list of available channels.\u00a0 Channels may change so we highly recommend doing a trial before signing up to really get a feel for all that we offer.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What about the premium movie channels?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

Yup, we even have pretty much every premium movie channel you could want including HBO, Cinemax, Sho, Starz and Epix.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can I watch pay-per-view events like UFC matches?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

Yes, we do include nearly every pay-per-view event that is available on TV and most that are available streaming online only.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Do you offer Video On Demand (VOD) or Catch Up?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

We do not currently offer any video on demand or catch up content, only live TV.\u00a0 If you are interested in additional apps to access video on demand content consider purchasing one of our pre-configured streaming media players.\u00a0 They come loaded with all of our EasyStreet apps as well as several of the best streaming apps for accessing TV shows and movies on demand.\u00a0 Please see our devices link above to check them out.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do I watch EasyStreet TV service?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

EasyStreet TV is internet based so it works on lots of devices.\u00a0 Most of our customers use an Amazon Fire TV Stick to access our service since they are very affordable and easy to use.\u00a0 We offer the Amazon Fire TV Sticks and Fire TV cubes through our website.\u00a0 You can watch the service on any Android device (TV box, tablet, or smartphone), Apple iOS device (Iphones, Ipods, Ipads etc.), Amazon Fire device (Fire TV, Fire TV Stick, Fire TV Cube, Fire tablet etc.), Windows, Mac and Linux computers, most modern video game consoles (Microsoft Xbox One and Sony Playstation 4) and the Raspberry Pi to name a few of the more popular devices our customers use.\u00a0 We also have a dedicated website where you can watch our service from<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Do you offer a trial of EasyStreet TV service?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

We offer a free 24 hour trial Monday through Thursday only.\u00a0 On Friday, Saturday and Sunday we only offer our 72 hour package for only $3.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What if I only want to use EasyStreet TV to watch the big game or match during the weekend?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

No problem.\u00a0 That is exactly why offer the 72 hour “Weekend” pass for only $3.\u00a0 You can order it any time but most people who just want the service for a short time usually want it for an event that is airing during the weekend.\u00a0 There is no subscription necessary for the 72 hour package.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can I cancel if I have to?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

Yes, we would be sad to see you go of course but we understand.\u00a0 If you need to cancel that is not a problem at all.\u00a0 Just be sure to cancel before your next billing date.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Do you offer your own apps to watch the EasyStreet TV?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

Yes, we currently offer 3 apps that work with Android and Amazon devices, a Microsoft Windows based app, and a MacOS based app.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Do I have to use EasyStreet apps or devices?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

No, you are not required to but it is typically easier to at least log in with our apps since the URL and other information is hard coded into the app.\u00a0 There are several apps that we have tested the service on that we found it worked just fine on.\u00a0 We have included instructions for some of these apps in our Support Center in the How To Watch area.\u00a0 You can also use your own devices of course.\u00a0 We offer pre-configured devices but you can certainly purchase your own and follow our installation guides and do it yourself.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Why is EasyStreet TV so affordable?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

We keep our cost very low and we pass on that savings to our customers.\u00a0 We recognize that there are many IPTV providers out there and we strive to offer a great streaming TV experience at the most affordable price we can while still being able to cover all of our expenses.\u00a0 We also keep a very limited staff of just a few people to keep our costs down.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How many TVs or devices can I watch EasyStreet TV on?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

When you sign up for EasyStreet TV you select\u00a0 the plan for the number of devices you want to use at one time.\u00a0 We currently offer plans that support 2, 3 or 4 devices at once.\u00a0 If you need to watch EasyStreet TV on more then 4 devices at a time you will need to purchase additional plans.\u00a0 The additional plans will have different user names and passwords.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can I request a channel if I don’t see it?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

We work pretty close with our supplier and occasionally they will ask their resellers for suggestions for additional streams.\u00a0 Chances are though we probably have the channel you are looking for though.\u00a0 We recommend viewing all of the channels and using the search feature.\u00a0 If you find you really can’t find a certain channel and want to see if it can be added just enter a support ticket and we will see what we can do.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Did you actually just reduce your prices?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

Yes, it’s true.\u00a0 We decided to actually reduce and simplify our pricing.\u00a0 The truth of the matter is when we first started out the service cost us a bit more to get started and to maintain.\u00a0 As time has gone on and we have developed new relationships in the industry we have found a really solid provider at a very fair price.\u00a0 We are now able to offer a ton of content at a fraction of what most IPTV companies charge.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What is the video quality of the streams like?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

In most cases, at least for North America and the UK, there are standard definition as well as high definition streams available for the same channel.\u00a0 We do not offer any 4K streams at this time as they require A LOT of bandwidth and would be too demanding on our servers.\u00a0 Some high definition streams are 720p but most are 1080p.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What type of internet connection do I need to use EasyStreet TV?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

We recommend a cable high speed internet connection with a minimum of 10 Mbps down, while the preferred speed is around 25 Mbps down.<\/span><\/p>\n

Keep in mind what others in your household are doing on the internet will directly affect your viewing experience. If they are doing anything bandwidth intensive it can affect your streaming. DSL, 4G and satellite internet connections may have issues maintaining a steady connection so we highly recommend requesting a free trial to make certain that the service will work in your environment. If you do not have a very strong internet connection you may want to try to stick to the streams that are labeled as SD (Standad Definition) or LBW (Low Bandwidth) as they do not require as fast of a connection to work smoothly.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do I pay for EasyStreet TV?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

All EasyStreet TV plans are automatically billed to the credit or debit that is used when signing up.\u00a0 We offer plans that are billed at every 30, 90. 120 and 360 days.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do I cancel my EasyStreet TV service?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

If you find that you need to cancel your EasyStreet TV service for any reason just follow these steps.\u00a0 Keep in mind that once you cancel you will not be able to reactivate your account and if you want the service again you will need to sign up for a new account.<\/p>\n

    \n
  1. Go to www.GoEasyStreet.com<\/a><\/strong>\u00a0and select Log In<\/strong> from the menu.<\/li>\n
  2. At the Client Area login page enter your billing account username and password to go to your client area dashboard.\u00a0 Keep in mind that your billing account password will not be the same but the username may be depending on what you entered when signing up.<\/li>\n
  3. Select Services<\/strong> from the Menu and select My Services<\/strong>.<\/li>\n
  4. Find your active EasyStreet TV plan from the list of services and click on it.<\/li>\n
  5. On the Manage Products page click on the Request Cancellation<\/strong>\u00a0button.<\/li>\n
  6. On the following screen you will be asked briefly describe your reason for cancellation, please take a moment to tell us why you have decided to cancel your service and how we can improve our service (we really are always trying to improve the service we provide).\u00a0 After you have entered your reason for cancellation click on Request Cancellation<\/strong>.<\/li>\n<\/ol>\n

    Note<\/strong>: We do not have the ability to offer refunds on streaming services.\u00a0 Your service will continue until the end of your current billing period.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Do you offer refunds?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    At this time we can only offer refunds on streaming media players that are returned within 14 calendar days of the purchase date.\u00a0 All returned streaming media players must be in like new condition and include all packaging materials and accessories that were included in the original package.\u00a0 We are unable to offer any refunds for our streaming services so we highly recommend taking advantage of our trial packages.\u00a0 We also recommend signing up for monthly billing just in case you find the service does not work well in your home.\u00a0 EasyStreet Solutions is not responsible if your home network is unable to support streaming live TV.\u00a0 If you need a refund for your streaming media player you must reach our to our support staff to have your return approved and have an RMA number issued.\u00a0 Please be sure to include the RMA number on a peice of paper when mailing the item.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Can I hide or restrict adult channels in the EasyStreet TV apps?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    Yes you can with our EasyStreet TV apps.\u00a0 \u00a0Check the area below for each of the different EasyStreet TV apps to learn more about how to use the parental control feature.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Can I watch multiple channels at once?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    Yes you can with our EasyStreet TV apps.\u00a0 You are limited to the number of connections based on your plan.\u00a0 If you want to watch 3 streams at a time you would need to have a plan with 3 or 4 connections.\u00a0 Check the area below for each of the different EasyStreet TV apps to learn more about how to use the multi screen feature.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”How long does it take to receive my TV account information after I sign up for EasyStreet TV?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    It should be pretty instant.\u00a0 Our billing system will automatically generate a password for your account and send you your username, password and other useful information to help you get started typically with a few seconds to a few minutes.\u00a0 Be sure to check your spam folders and other mail filtering systems you may have in place.\u00a0 If you don’t receive your email with your account information please enter a support ticket in our Support Center and someone will contact you by email to assist you.\u00a0 In some cases we have seen sign ups get delayed if you sign up with a real simple username that has already been taken so get creative with but keep in mind that you will have to enter it on your TV and other devices.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Can I watch EasyStreet TV with closed captioning or subtitles?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    Typically no.\u00a0 Most of the streams do not have closed captioning or subtitles available.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Can I order adult channels for some of my devices but not all?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    Unfortunatly, our system will not allow you to specify certain devices to only have access to adult content.\u00a0 There are a couple options though if you still want to have adult channels on some of the devices.\u00a0 First, you could order multiple packages and have one with adult content and one without.\u00a0 It would be the same price anyway per device.\u00a0 The second option is to use the parental control features in the EasyStreet TV apps.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Do you have my local channels?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    We may.\u00a0 We have a lot of local channels from all over the United States.\u00a0 Take a look at our channels list but the real way to check is to grab one of our trial packages.\u00a0 The quality of some of the local channels may vary since there is typically only one source for the stream unlike major networks.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Can I share my account with my friends?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    Well, we would prefer you didn’t.\u00a0 it would technically work at least at first but eventually our server would detect the account being used with many different IP addresses and it would probably flag the account and possibly restrict or cause your account to be cancelled.\u00a0 Just tell your friends to sign up too.\u00a0 It’s only like $5 a TV or device.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Can I download or record the streams to watch them later?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    The short answer is No.\u00a0 The long answer is it is possible but we do not recommend it for several reasons.\u00a0 First off it is illegal in the USA to download this type of content as opposed to streaming the content.\u00a0 Second these apps are not developed in a way to record shows like a DVR and the whole experience can be pretty frustrating. Third, recordings take A LOT of space that most of these devices do not have available.\u00a0 We do not support downloading or recording even though you may see the option available in our apps.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”What can be done if I accidentally order the wrong TV package?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    To be honest, not much.\u00a0 Please be sure to triple check your order before checking out.\u00a0 Once our automated billing system issues the appropriate number of credits to your account we have no way to retract those credits and offer them to another customer.\u00a0 You can cancel your order and place another order with a different username but we would not be able to offer a refund for incorrectly placed orders.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Can I resell EasyStreet TV service?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    Yes, but not yet.\u00a0 We are still working out the details on the reseller program but check back soon to find out more.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Do I need to have a PayPal account?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    No, we use PayPal for our payment processing.\u00a0 You are not required to have a PayPal account but it is highly recommended.<\/p>\n

    [\/et_pb_toggle][et_pb_text text_orientation=”center” _builder_version=”3.0.56″ text_font_size=”18″ header_font=”|||on|” header_font_size=”35px” header_text_color=”#3f4245″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]<\/p>\n

    Streaming media players<\/h1>\n

    [\/et_pb_text][et_pb_toggle title=”What is a streaming media player?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    A streaming media player is what connects your television or home theater to the Internet and allows you to stream video and music from online services. They’re typically very basic devices with only a few connections, such as video (HDMI and\/or composite), audio (RCA and\/or digital), and Ethernet networking jacks. Many streaming media players also feature built-in Wi-Fi for wireless network connections, and most include their own dedicated remote control.<\/span><\/p>\n

    Source: Amazon<\/span><\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Do you offer pre-configured streaming media players like an Amazon Fire TV Stick?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    We sure do.\u00a0 Check out our devices link from the menu above.\u00a0 We currently offer the Amazon Fire Stick (HD Only), Amazon Fire TV 4K Stick and Amazon Fire TV Cubes.\u00a0 All of our pre-configured devices come with all of our EasyStreet TV apps, EasyStreet Solutions, FileLinked and several other current streaming apps that give you access to previously aired TV shows and movies.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Do you offer MAC address based accounts to be used with MAG devices or with certain apps like STB Emulator?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    We have the ability to offer MAC address based accounts but at this time we have not set it up in our system.\u00a0 We are looking to automate the creation of MAC based accounts but until then we most likely will not be offering these types of accounts. Please check back in the future if you are interested in EasyStreet TV service but are limited to a MAC based device or app.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”How much is shipping for your streaming media players?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    It’s FREE! Well if you live in the lower 48 US states we will cover the shipping costs.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Do I need to have an Amazon account if I purchase a pre-configured streaming media player?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    Yes, you will need your own Amazon account to register your Amazon device too.\u00a0 When we set up your device we remove our account but we leave the installed apps in place. This can be a free Amazon account and does not have to be an Amazon Prime account.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”How much is shipping for pre-configured streaming media players?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    It’s FREE! Well, if you live in the lower 48 US states we will cover the shipping costs.\u00a0 We ship USPS first class mail.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Do I have to pay sales tax?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    We are a registered corporation with the state of Pennsylvania so if you live in Pennsylvania you will be charged an additional 6% for sales tax.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Can someone come to my house and set up my streaming media player?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    At this time we are no longer offering in home set ups.\u00a0 When you purchase a streaming media player it includes everything you need to get up and running in a matter of minutes.\u00a0 We have made the set up process so easy that we feel anyone can do it.\u00a0 If you find you need help just enter a support ticket in our Support Center and one of us will reach out to you to help get you up and running.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”What type of warranty is available on streaming media players?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    Amazon provides a one year warranty on all of it’s streaming media players from defects.\u00a0 If you feel your device is defective please enter a support ticket and an EasyStreet Solutions support member will provide you an RMA number and instructions to ship the device to us for additional testing.\u00a0 If necessary we will work with Amazon to have the device repaired or replaced and returned to you.\u00a0 Since the devices were purchased by EasyStreet Solutions we would need to take care of the warranty clain.\u00a0 Keep in mind that many software related issues can be resolved by performing a factory reset. We highly recommend performing a reset on your device before considering a warranty claim.<\/p>\n

    [\/et_pb_toggle][et_pb_text text_orientation=”center” _builder_version=”3.0.56″ text_font_size=”18″ header_font=”|||on|” header_font_size=”35px” header_text_color=”#3f4245″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]<\/p>\n

    Account Management<\/h1>\n

    [\/et_pb_text][et_pb_toggle title=”Why was my EasyStreet TV account suspended?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    When you sign up for EasyStreet TV service you are prepaying for the upcoming period of time and all billing is done ahead of the time you use so the service so you never owe a past due amount.\u00a0 If an invoice is not paid due to a billing issue it is the customer’s responsibility to log in to their billing account and pay any unpaid balance.\u00a0 The billing system is fully automated and does not allow for partial payments or a grace period.\u00a0 If your credit card information changes or your card has reached its limit please be sure to log in to PayPal to change your payment method before your next payment is scheduled.\u00a0 Keep in mind that all accounts are billed several days prior to the end of your billing cycle to ensure for continued use of the EasyStreet TV service.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”What if I have forgotten my billing account password?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    If you have lost or forgotten your billing account password you can request a new password by clicking on Password Recovery in the Support Center.\u00a0 You will receive an email from EasyStreet Solutions with a new generated password within a few minutes.\u00a0 Once you log in you can change your password.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Where can I find my TV account information if I lose it or do not receive the email?” open_toggle_background_color=”#3f4245″ open_toggle_text_color=”#ffffff” closed_toggle_text_color=”#f9be03″ _builder_version=”3.0.56″ title_text_color=”#ffffff” body_text_color=”#ffffff” background_color=”#3f4245″]<\/p>\n

    Once you sign up for EasyStreet TV service you should receive an email with your TV account information but if you cannot find it or have not received it then you will need to follow these steps to find your TV account login information.<\/p>\n

      \n
    1. Go to www.GoEasyStreet.com<\/a><\/strong>\u00a0and select Log In<\/strong> from the menu.<\/li>\n
    2. At the Client Area login page enter your billing account username and password to go to your client area dashboard.\u00a0 Keep in mind that your billing account password will not be the same but the username may be depending on what you entered when signing up.<\/li>\n
    3. Select Services<\/strong> from the Menu and select My Services<\/strong>.<\/li>\n
    4. Find your active EasyStreet TV plan from the list of services and click on it.<\/li>\n
    5. On the Manage Products page click on the IPTV Service Details<\/strong> button.<\/li>\n
    6. Your EasyStreet TV username is displayed but you must click on the Show<\/strong> button to view your password.\u00a0<\/span><\/li>\n<\/ol>\n

      Note<\/strong>: Usernames and passwords are case sensitive so be sure to enter them exactly as shown.<\/p>\n

      [\/et_pb_toggle][et_pb_text text_orientation=”center” _builder_version=”3.0.56″ text_font_size=”18″ header_font=”|||on|” header_font_size=”35px” header_text_color=”#3f4245″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]<\/p>\n

      [\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

      [et_pb_section fb_built=”1″ _builder_version=”3.0.56″][et_pb_row _builder_version=”3.0.56″][et_pb_column type=”4_4″ _builder_version=”3.0.56″ parallax=”off” parallax_method=”on”][et_pb_image src=”https:\/\/goeasystreet.com\/wp-content\/uploads\/2020\/12\/FAQ.png” _builder_version=”3.0.56″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.0.56″][et_pb_row _builder_version=”3.0.56″][et_pb_column type=”4_4″ _builder_version=”3.0.56″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.0.56″ inline_fonts=”Roboto”] We have assembled every question that we could think you guys may ask us.\u00a0 We realize that watching TV over the internet is a new concept for many people but the technology is finally here to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/goeasystreet.com\/newtheme\/wp-json\/wp\/v2\/pages\/349"}],"collection":[{"href":"https:\/\/goeasystreet.com\/newtheme\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goeasystreet.com\/newtheme\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goeasystreet.com\/newtheme\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goeasystreet.com\/newtheme\/wp-json\/wp\/v2\/comments?post=349"}],"version-history":[{"count":34,"href":"https:\/\/goeasystreet.com\/newtheme\/wp-json\/wp\/v2\/pages\/349\/revisions"}],"predecessor-version":[{"id":1916,"href":"https:\/\/goeasystreet.com\/newtheme\/wp-json\/wp\/v2\/pages\/349\/revisions\/1916"}],"wp:attachment":[{"href":"https:\/\/goeasystreet.com\/newtheme\/wp-json\/wp\/v2\/media?parent=349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}